Children are great teachers, if you listen to them. When I am tired and stressed, I am a useless parent. If my younger daughter, Bethany, marches into the living room and accuses her older sister of hitting her, I will call Natasha into the room, shout at her and send her to her room. Later, I will go to see her, explain that I was tired and stressed, and listen to what she has to say. If she's no...
For a person attempting to understand a conflict, the question that could start every investigation is "how is the accuser hurting?" or "why does the accuser feel a need to make an accusation?" It may be wise not to widen the scope of a dispute until the circumstances of the accusation are understood. To accuse, there must either be a moral principle at stake, an interest that ...